Business Related FAQ

How much do I pay for Shipping?

We charge a flat shipping cost of $14.95 for all orders in Ontario, Canada, and $17.95 for orders in all other provinces in Canada.

We also charge a flat shipping cost of $19.95 for all orders from the United States of America.

Which countries do you ship to? 

AromaShop.ca accepts shipping orders to Canada and the United States, including the USA mainland 48 states, Alaska and Hawaii, as well as APO (army post office) and FPO (fleet post office) boxes.

Do you have a return policy? 

Yes. If you are not completely happy with your purchase, you’re welcome to return the item(s) in its original condition within ten days of shipment. All returned products must be undamaged, in the original packaging, and able to be re-sold. To receive the shipping address, please email contact@AromaShop.ca the following information: INVOICE#, ORDER#, SKU#, and UPC#. Visit our Return Policy for more details.

Important note: The customer will have to pay for the return shipping cost unless the product arrives damaged, and we will take care of the return shipping costs.