Your privacy is important to us.
In order to enhance your shopping experience, certain types of information may be gathered about you as you interact with our website. It is therefore important to understand the types of information collected and how it is used. The below privacy practices apply to the site located at AromaShop.ca and other systems that it is affiliated with.
When you place an order, create an account, or sign-up for our newsletter, you will be asked to submit your personal details, including but not limited to your full name and email address. In addition, your payment information and shipping details will also be collected. However, your security and the protection of your information is our top priority, and we are committed to maintaining your privacy at all times. In addition, we recognize your right to confidentiality and guarantee that your information will not be shared or sold to others.
We welcome any feedback, and if you have any questions or comments, please feel free to contact us.
TERMS AND CONDITIONS
The following terms and conditions will apply to all transactions conducted via the AromaShop.ca website. Please ensure that all details are read carefully prior to placing your order.
The information provided on this website is provided for information purposes only. It is not meant to substitute professional advice. Please consult your doctor or physician before using these products as we cannot be held liable for any inaccuracies or misstatements about the products. All product information on this website is provided to us by the product manufacturer. AromaShop.ca does not guarantee the accuracy of this information. For the most complete and accurate product information or data, we advise you to contact the product manufacturer. Customer reviews are provided for information purposes only.
By using our website, you acknowledge that the AromaShop.ca site contains information, data, images, videos, audios and any other web content that are protected by copyright laws. Therefore, you may not modify, delete, remove, add to, publish, or transmit any of this said content. The information on the website can only be used for personal purposes and not for commercial use.
ORDER PROCEDURE AND DELIVERY
To plan an order for any of our products, please follow the procedures outlined on the shopping cart page of the website. It is your responsibility to ensure that all provided details are complete, accurate and correct. Once your order transaction has been completed, and the item has been paid for, the shipping process will take place. Our online carts are automatic which means that once you have placed your order, there is no immediate cancellation. However, all items are refundable under the Shipping and Returns of AromaShop.ca in case you are not satisfied with your purchase.
POSTAGE AND PACKING
For shipping information and price details please refer to the Shipping and Returns of AromaShop.ca. Please note that our shipping is limited to the United States only.
Full payment of any order must be made by credit card or via Paypal in advance of delivery. All prices are in Canadian dollars.
In the rare event of us being unable to supply the products ordered, we will inform you as soon as possible. In case of unavailability, we may propose to provide you with a substitute product. If you have ordered and paid by credit card or Paypal to find your product unavailable, a full refund of the purchase price will be provided.
Please refer to the Shipping and Return of AromaShop.ca
HOW DO WE USE YOUR COLLECTED INFORMATION?
In cases such as purchasing any product from our site and/or to sign-up for our email newsletter, we may require you provide us with information that identifies you personally. This information may include your name, your email address, billing address, telephone number, credit card/payment account information.
We will never sell or share your personal information with any persons or organizations except when required by law for the investigation of illegal or criminal actives. In regards to the email newsletter, you may cancel at any time, by following our opt-out link under our emails sent to you, you can also contact us directly to be removed from our email list at any time, by sending an email to info@AromaShop.ca
CREDIT CARD INFORMATION
Your credit card information is passed securely during your online purchase using SSL feature to our payment gateway.
We never store your credit card information for any reason.
COOKIES; WHAT ARE THEY AND HOW WE USE THEM
Cookies are used to allow our site to ONLY record your browsing experience (when you are searching and browsing our site) and respond to your interests.
Cookies CAN NOT grant access to your devices (such as the computer, tablet, smartphone) or any information stored on your computer. You may decide to reject or accept cookies. Most web browsers (such as Google Chrome, Firefox, Safari, or Microsoft Edge) automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.
WE USE ONLINE ADVERTISING SUCH AS GOOGLE ADWORDS & FACEBOOK ADS
Our online store uses the Google AdWords and Facebook Ads remarketing services to advertise on third party websites (including Google and Facebook). By using this type of remarketing we advertise to our previous visitors who haven’t completed a task on our site (such as not completed the purchase cycle or join the email list). This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network or Facebook Ads platform.
HOW TO CANCEL REMARKETING AND ADVERTISING
Visit Goole’s Ads Setting Page to opt-out of our Google AdWords Remarketing.