Aroma Shop Canada Shipping & Returns

SHIPPING

AromaShop.ca accepts shipping orders all over Canada as well as the United States of America.

All orders before 1 p.m. Eastern time are guaranteed to be shipped to you the same day. Therefore, your product will be in your hands between 2-5 business days.

We ship by ground by either Canada Post or UPS.

SHIPPING OPTIONS & RATES

$14.95 for all orders in Canada – Ontario.

$17.95 for all orders in Canada – all other provinces.

$19.95 for all orders from the United States of America.

Important: We also have a LOCAL PICKUP OPTION – where you don’t pay for any shipping and schedule a pickup from our warehouse!

RETURN POLICY

Our aim at AromaShop.ca is to make you happy. If you are not completely satisfied with your purchase, you may return the item(s) to us in its original condition within 10 days of shipment. All returned products must be undamaged, in original packaging, and able to be re-sold.

Before shipping the item(s), please follow these steps:

Then, send us an email with the following information: INVOICE#, ORDER#, and SKU#.

From there, we will get back to you within 24 hours (business hours), providing the shipping address.

Please note: the cost of the return shipping cost is the customer’s responsibility. Once the item(s) arrive(s) at our warehouse, the refund will occur.

In case of product defects, AromaShop.ca will be happy to cover the return shipping cost, providing a full refund.